Your data protection rights under the General Data Protection Regulation
Wetcypress is committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines your rights and our obligations under these regulations.
Wetcypress acts as the data controller for personal information collected through this website and our services. This means we determine how and why your personal data is processed.
Contact details:
Email: [email protected]
Address: 47 Castle Street, Liverpool, L2 9SH, United Kingdom
You have the right to request a copy of the personal information we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to your request within one month of receipt.
If you believe the personal information we hold about you is inaccurate or incomplete, you have the right to request correction. We will respond to rectification requests within one month.
Also known as the "right to be forgotten," you may request deletion of your personal data in certain circumstances, including:
You may request restriction of processing in certain circumstances, such as when you contest the accuracy of data or object to processing pending verification of legitimate grounds.
Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
You have the right to object to processing based on legitimate interests, including direct marketing. If you object to direct marketing, we will cease such processing immediately.
We do not currently use automated decision-making or profiling that produces legal or similarly significant effects.
We process personal data under the following lawful bases:
We adhere to the data protection principles requiring that personal data be:
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours. If the breach poses a high risk to you, we will also notify you directly.
To exercise any of your rights, please contact us using the details above. We may need to verify your identity before processing your request. Requests are free of charge, though we may charge a reasonable fee for manifestly unfounded or excessive requests.
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: ico.org.uk
Telephone: 0303 123 1113
Last updated: September 2026